Refund Policy

The Fees are payable to Smarketa subject to the following conditions:

Fees payable monthly, quarterly or yearly will be paid in advance and will not be refundable in whole or part if the Agreement or any relevant part is terminated during the period to which the payment relates. Clients will automatically be charged again at the end of their pre-pay period unless the Client has followed the Contract Termination procedure.

Any set up fee will (unless otherwise stated) be payable immediately.

The Client agrees to pay Smarketa’ invoices within 7 days of invoice due date.

All sums payable to Smarketa under the Agreement must be paid in full with no set-off or deduction.

To terminate the agreement, the Client must provide 30 days’ written notice to Smarketa for either the whole or any part of the Agreement.
Smarketa may immediately terminate the Agreement (or at its option, any part of it) by notice in writing to the Client if the Client fails to pay to Smarketa any sum due under the Agreement after the due date for payment.